director, business development
Scott brings to Three-Sixty clients a unique skill in assisting them in developing their sales strategy, sales process, communication plan and managing the sales pipeline. He has worked in all aspects of the sales process for the last 30 years, starting in the consumer products business and working through all levels of management up to General Manager. He then founded and built his own Sales Training and consulting business. For 15 years he was a driving force in some of the monumental changes that occurred in the customer satisfaction area of the consumer retail experience.
Scott developed and trained “Needs Satisfaction Selling” to all levels of consumer sales employees, not only increasing the Customer Satisfaction Index, but also increasing franchise profits and customer loyalty. The company was often hired as consultants to re-organize the whole sales department, including retraining, hiring and complete culture change. The company then branched out into other sectors such as office products, electronics, and consumer goods.
After 15 years, change came in opportunity of obtaining national contracts with AT&T and Verizon to start a new company representing their U-Verse and Fios products in 4 national markets. Bringing most of the solid sales fundamentals of Needs Satisfaction Selling and starting from scratch, he built a solid sales company with over 100 salespeople and managers that consistently outperformed the competition and routinely surpass customer satisfaction benchmarks. The company still thrives today.
Quote: "There are no limits. There are only plateaus, and you must not stay there, you must go beyond them." Bruce Lee
E: firstname.lastname@example.org | M: (818) 290-9239 | O: (626) 229-0360
The term “Imaginal” has connotations of imagination, the process of creating new ideas and concepts of things that do not yet exist.
But in biology, the term is applied to Imaginal cells – and the startling science behind Imaginal cells is where we get our inspiration for the work we do.
We all grew up knowing a bit about the metamorphosis of a caterpillar into a butterfly. The truly amazing part of this process, however, is in the scientific detail of how it actually happens in nature.
After a period of ravenous consumption, a caterpillar finds an appropriate perch and forms a chrysalis – so far so good. The end result, we know, is a butterfly, but the truly astonishing thing is that there is no structural similarity at all between a caterpillar and a butterfly.
Inside the chrysalis the caterpillar, unable to move, actually dissolves into organic goop. Cells, which had been dormant in the caterpillar and which biologists have the poetic genius to call “Imaginal cells,” begin a process of creating a new form and structure.
At first these Imaginal cells – the seeds of future potential, which contain the blueprint of a flying creature—operate independently as single-cell organisms. They are regarded as threats and are attacked by the caterpillar’s immune system. But they persist, multiply, and connect with each other. The Imaginal cells form clusters and clumps, begin resonating at the same frequency and passing information back and forth until they hit a tipping point. They begin acting not as discrete individual cells but as a multi-cell organism – and a butterfly is born.
We believe that courageous leaders are the Imaginal cells within their organizations to help them transform to meet the challenges of our times.
Our life’s work is to find new and more effective ways to help courageous leaders imagine a better future and work with others to make their dreams a reality.